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Quick answers to the questions we hear most often.

Buying on gbp.gg

How do I place an order?

Pick a listing, choose a variant, click Buy Now and complete checkout. Most deliveries are instant.

When will I receive my product?

The seller's delivery time is shown on every listing. Digital items are usually delivered in minutes.

What payment methods are accepted?

Card, PayPal, Google Pay, Apple Pay, and major cryptocurrencies — depending on the seller.

I didn't receive my order. What now?

Message the seller from your order page first. If they don't respond within 24 hours, open a dispute.

Can I cancel an order?

You can cancel before the seller marks the order as delivered. Once delivered, refunds follow the refund policy.

Am I protected?

Yes. Every order is covered by our buyer protection for non-delivery and misrepresentation.

How long do refunds take?

Approved refunds are returned to your original payment method within 5–10 business days.

Reach our support team and we'll get back to you fast.